Standard Bonus Terms & Conditions – Sport

The promotional E-Mail, SMS, Onsite Inbox or landing page is your main point of reference and an integral part of these terms and conditions.

Please quote the promotional message in question when contacting our support.

Deposit Bonus:

1. Customers with active bonus funds in their accounts, from another offer, will be unable to activate any other bonuses.
2. Should a customer receive a bonus while another bonus programme is active on their account, the validity period of the new bonus will begin upon completion of the active bonus.
3. To receive the bonus, the CLIENT must make a real money deposit and select the bonus under the preferred deposit method.
4. The CLIENT will receive the bonus funds immediately, once the deposit has been confirmed.
5. To forego the EnergyBet Deposit Bonus, the 'No Bonus' option must be selected on the deposit form.
6. When playing with bonus funds, or money that is subject to wagering requirements, it is only possible to place betting tickets with specified requirements such as: number of selections, minimum selection odds and/or minimum total odds.
7. Players with an active bonus must have a positive Real Money balance to place a bet with lower odds than those stated in the wagering requirements (such a bet will not count towards wagering requirements).
8. If the stake is higher than the bonus balance, the bet will be placed with the real funds available on the account.
9. Real money funds are played first and, the event of a bonus cancellation or expiration, the original full amount of the bonus will be removed from the balance with all previous paid bets. If there are any real money funds remaining, the customer will keep them. Example: €40 real money player deposit + €40 bonus = €80 balance. Player loses and balance stands at €60. Player request bonus cancellation, so €40 will be removed, leaving €20 real money balance.
10. The types of bets that will count towards the bonus wagering requirements will be stated in the specific promotional material terms and conditions, E-mail, Onsite Inbox or SMS sent directly from EnergyBet.
11. CLIENTS are not permitted to place bets on both sides, with the same outcome, for the same event. Bets placed on different selections within the same market or placed on equivalent markets (e.g. Double Chance and /Asian/ Handicap bets +1/-1) are forbidden. If such bets are placed, EnergyBet reserves the right to close the relevant accounts and confiscate existing funds.
12. Upon completing the Bonus Funds turnover wagering requirements, Player should allow 20 minutes from when the last open bet, placed with the Bonus Funds, was settled and results published, before any real money winnings will be redeemable.
13. All bets placed using Bonus Money must be settled and the final event results must be published in order for the Bonus Money to convert to real cash funds, upon wagering requirement completion. Returned, voided and partially won bets do not count towards wagering requirements.
14. EnergyBet and EnergyCasino bonuses are considered separate bonuses. EnergyBet bonuses cannot be used at EnergyCasino and vice versa.
15. Failure of completing the wagering requirements of a bonus within the specified period of time will result in the forfeit of the bonus and any possible winnings that may have resulted directly from it.
16. The CLIENT has the right to cancel an active bonus. In order to do so, the CLIENT must contact Customer Support. All open bets on events that have yet to be started will be voided. Such a request will be processed after the settlements of any pending bets related to in-play events.
17. Currency conversions for bonuses are calculated as per the following example: 10 EUR, 10 GBP, 10 USD, 10 CAD, 10 NZD, 50 PLN, 50 BRL, 100 NOK, 800 RUB, 800 INR, 3000 HUF, 300 UAH.
18. All promotions are limited time offers and the terms and conditions associated with any bonus rewards are subject to change.
19. Please note that any deposit bonus or no-deposit bonus can be claimed once per person, household, family, residential address, email address, credit card number, IP address, device or shared computer environment (please note that if you are using a shared computer, such as in the workplace, public library or Internet cafe, only one use per computer and/or IP address will be eligible to receive the bonus, prize, cashback etc). Winnings will be paid out in such cases where Energy decides that one or more bonuses were claimed as a result of genuine error or connectivity issue that seems incidental and is not being considered as fraudulent.
20. The CLIENT upholds not to abuse the ability of opening accounts in order to benefit from bonus credits and other promotional offers that Energy may offer. Energy has a zero-tolerance policy towards bonus abuse, fraud, taking unfair advantage of the service and/or other suspicious activity, and reserves the right to block and remove bonuses as well as any associated winnings from accounts deemed suspect of being involved in such activities or behaviours. (Links with access to promotions will be restricted or removed from such accounts) NOTE that in such circumstances, Energy shall be under no obligation to refund any funds that may be on the standing balance, other than the originally deposited amounts.
21. ‘Bonus Abuse’ is defined as, but is not limited to, any one of the following types of activity:
    1. The use of VPN, proxy or other services and techniques, for the purposes of deliberately obscuring, hiding or changing IP addresses in order to fraudulently take advantage of promotional offers;
    2. Whether known or unknown to us, taking advantage of any software or system bug, loophole, fault, error, or failure including, but not limited to, in respect to any game provided;
    3. Using multiple accounts to claim a bonus or any other promotional offer more than once;
    4. Working in a syndicate with other players to abuse promotions, deliberately cheat or other exploitative behaviour;
22. Energy's management reserves the right to deny or limit the bonus and offers to any customer, in circumstances that include, but are not limited to: problem gambling, Bonus Abuse and any other technical exploitation of the system.
23. Energy reserves the right to review transaction records for any reason that may be required, as per our license obligations. If, as the result of such a review, it is concluded that an individual customer or a group of customers are practising strategies which Energy deem to be collusion, unlawful or improper activity, or fraudulent practice, Energy reserves the right to revoke the entitlement of such customers to enter the Promotion and will void any related prize, free bet, bonus or other award. Therefore, please note that in certain cases some of our promotions may not always be visible or available to all CLIENTS. If for any reason mentioned above the CLIENT is unable to view the promotion content, this will subsequently mean that his/her participation in such promotion is restricted.
24. The above conditions are additional to the General Terms and Conditions of Energy. Energy reserves the right to change the Standard Bonus Terms and Conditions and/or discontinue or withdraw any promotion, due to unforeseen circumstances (e.g. force majeure, connectivity issues, changes in law). Energy will strive to give as advanced prior notice as possible to players in such events. If you find any addendum unacceptable, you should cease using the site, participating in the promotion and/or close your account. Continuation of use after the date on which the changes to the terms come into effect, will be deemed as acceptance of the updated terms.
25. Should you find Energy's decision unsatisfactory, you can seek an alternate dispute arbitration, whose decision will be deemed final.
26. In case of any discrepancy between the Terms & Conditions specified in any given promotional campaign and those in Standard Bonus Terms and Conditions, the former shall prevail.
27. These Terms and Conditions may be published in a number of languages for information purposes and ease of access by players. In case of any discrepancy between a non-English version and the English version of these Terms and Conditions, the English version shall prevail.
28. General Terms & Conditions apply.

No Deposit Bonus:

1. Customers with active bonus funds in their accounts, from another offer, will be unable to activate any other bonuses.
2. Should a customer receive a bonus while another bonus programme is active on their account, the validity period of the new bonus will begin upon completion of the active bonus.
3. When playing with bonus funds, or money that is subject to wagering requirements, it is only possible to place betting tickets with specified requirements such as: number of selections, minimum selection odds and/or minimum total odds.
4. Players with an active bonus must have a positive Real Money balance to place a bet with lower odds than those stated in the wagering requirements (such a bet will not count towards wagering requirements).
5. If the stake is higher than the bonus balance, the bet will be placed with the real funds available on the account.
6. The types of bets that will count towards the bonus wagering requirements will be stated in the specific promotional material terms and conditions, E-mail, Onsite Inbox or SMS sent directly from EnergyBet.
7. CLIENTS are not permitted to place bets on both sides, with the same outcome, for the same event. Bets placed on different selections within the same market or placed on equivalent markets (e.g. Double Chance and /Asian/ Handicap bets +1/-1) are forbidden. If such bets are placed, EnergyBet reserves the right to close the relevant accounts and confiscate existing funds.
8. Upon completing the Bonus Funds turnover wagering requirements, Player should allow 20 minutes from when the last open bet, placed with the Bonus Funds, was settled and results published, before any real money winnings will be redeemable.
9. All bets placed using Bonus Money must be settled and the final event results must be published in order for the Bonus Money to convert to real cash funds, upon wagering requirement completion. Returned, voided and partially won bets do not count towards wagering requirements.
10. EnergyBet and EnergyCasino bonuses are considered separate bonuses. EnergyBet bonuses cannot be used at EnergyCasino and vice versa.
11. Failure of completing the wagering requirements of a bonus within the specified period of time will result in the forfeit of the bonus and any possible winnings that may have resulted directly from it.
12. The CLIENT has the right to cancel an active bonus. In order to do so, the CLIENT must contact Customer Support. All open bets on events that have yet to be started will be voided. Such a request will be processed after the settlements of any pending bets related to in-play events.
13. Currency conversions for bonuses are calculated as per the following example: 10 EUR, 10 GBP, 10 USD, 10 CAD, 10 NZD, 50 PLN, 50 BRL, 100 NOK, 800 RUB, 800 INR, 3000 HUF, 300 UAH.
14. All promotions are limited time offers and the terms and conditions associated with any bonus rewards are subject to change.
15. Please note that any deposit bonus or no-deposit bonus can be claimed once per person, household, family, residential address, email address, credit card number, IP address, device or shared computer environment (please note that if you are using a shared computer, such as in the workplace, public library or Internet cafe, only one use per computer and/or IP address will be eligible to receive the bonus, prize, cashback etc). Winnings will be paid out in such cases where Energy decides that one or more bonuses were claimed as a result of genuine error or connectivity issue that seems incidental and is not being considered as fraudulent.
16. The CLIENT upholds not to abuse the ability of opening accounts in order to benefit from bonus credits and other promotional offers that Energy may offer. Energy has a zero-tolerance policy towards bonus abuse, fraud, taking unfair advantage of the service and/or other suspicious activity, and reserves the right to block and remove bonuses as well as any associated winnings from accounts deemed suspect of being involved in such activities or behaviours. (Links with access to promotions will be restricted or removed from such accounts) NOTE that in such circumstances, Energy shall be under no obligation to refund any funds that may be on the standing balance, other than the originally deposited amounts.
17. ‘Bonus Abuse’ is defined as, but is not limited to, any one of the following types of activity:
    1. The use of VPN, proxy or other services and techniques, for the purposes of deliberately obscuring, hiding or changing IP addresses in order to fraudulently take advantage of promotional offers;
    2. Whether known or unknown to us, taking advantage of any software or system bug, loophole, fault, error, or failure including, but not limited to, in respect to any game provided;
    3. Using multiple accounts to claim a bonus or any other promotional offer more than once;
    4. Working in a syndicate with other players to abuse promotions, deliberately cheat or other exploitative behaviour;
18. Energy's management reserves the right to deny or limit the bonus and offers to any customer, in circumstances that include, but are not limited to: problem gambling, Bonus Abuse and any other technical exploitation of the system.
19. Energy reserves the right to review transaction records for any reason that may be required, as per our license obligations. If, as the result of such a review, it is concluded that an individual customer or a group of customers are practising strategies which Energy deem to be collusion, unlawful or improper activity, or fraudulent practice, Energy reserves the right to revoke the entitlement of such customers to enter the Promotion and will void any related prize, free bet, bonus or other award. Therefore, please note that in certain cases some of our promotions may not always be visible or available to all CLIENTS. If for any reason mentioned above the CLIENT is unable to view the promotion content, this will subsequently mean that his/her participation in such promotion is restricted.
20. The above conditions are additional to the General Terms and Conditions of Energy. Energy reserves the right to change the Standard Bonus Terms and Conditions and/or discontinue or withdraw any promotion, due to unforeseen circumstances (e.g. force majeure, connectivity issues, changes in law). Energy will strive to give as advanced prior notice as possible to players in such events. If you find any addendum unacceptable, you should cease using the site, participating in the promotion and/or close your account. Continuation of use after the date on which the changes to the terms come into effect, will be deemed as acceptance of the updated terms.
21. Should you find Energy's decision unsatisfactory, you can seek an alternate dispute arbitration, whose decision will be deemed final.
22. In case of any discrepancy between the Terms & Conditions specified in any given promotional campaign and those in Standard Bonus Terms and Conditions, the former shall prevail.
23. These Terms and Conditions may be published in a number of languages for information purposes and ease of access by players. In case of any discrepancy between a non-English version and the English version of these Terms and Conditions, the English version shall prevail.
24. General Terms & Conditions apply.

Multiplier Bonus:

1. Customers with active bonus funds in their accounts, from another offer, will be unable to activate any other bonuses.
2. Should a customer receive a bonus while another bonus programme is active on their account, the validity period of the new bonus will begin upon completion of the active bonus.
3. Eligibility of the Multiplier Bonus coupon only applies to bets with a minimum of 3 selections, with odds on each selection of 1/4 (1.25) or higher, and total odds of 3/2 (2.50) or higher.
4. In order to activate the Multiplier Bonus coupon, a CLIENT must click the “Pick Bonus” button on the bet-slip, then click “Activate”, and then finally confirm the coupon. The coupon must meet requirements set in point 1 of these Terms & Conditions in order for the multiplier to become visible. Once activated, the Multiplier Bonus affects the eligible bets by boosting the amount based on a fixed percentage. For example: Stake a €100 coupon with odds of 2/1 (3.00) (Normally paying out €300) with a boost of 50%, and the final coupon odds are 7/2 (4.50) with a possible gain of €450.
5. When playing with bonus funds, or money that is subject to wagering requirements, it is only possible to place betting tickets with specified requirements such as: number of selections, minimum selection odds and/or minimum total odds.
6. Players with an active bonus must have a positive Real Money balance to place a bet with lower odds than those stated in the wagering requirements (such a bet will not count towards wagering requirements).
7. If the stake is higher than the bonus balance, the bet will be placed with the real funds available on the account.
8. CLIENTS are not permitted to place bets on both sides, with the same outcome, for the same event. Bets placed on different selections within the same market or placed on equivalent markets (e.g. Double Chance and /Asian/ Handicap bets +1/-1) are forbidden. If such bets are placed, EnergyBet reserves the right to close the relevant accounts and confiscate existing funds.
9. In order to transfer Bonus Money to the Real Money balance, all bets that were placed using the Multiplier Bonus coupon must be settled and final event results must be published. Returned, voided and partially won bets will affect the final odds of the Multiplier Bonus coupon.
10. EnergyBet and EnergyCasino bonuses are considered separate bonuses. EnergyBet bonuses cannot be used at EnergyCasino and vice versa.
11. Failure of completing the wagering requirements of a bonus within the specified period of time will result in the forfeit of the bonus and any possible winnings that may have resulted directly from it.
12. The CLIENT has the right to cancel an active bonus. In order to do so, the CLIENT must contact Customer Support. All open bets on events that have yet to be started will be voided. Such a request will be processed after the settlements of any pending bets related to in-play events.
13. Currency conversions for bonuses are calculated as per the following example: 10 EUR, 10 GBP, 10 USD, 10 CAD, 10 NZD, 50 PLN, 50 BRL, 100 NOK, 800 RUB, 800 INR, 3000 HUF, 300 UAH.
14. All promotions are limited time offers and the terms and conditions associated with any bonus rewards are subject to change.
15. Please note that any deposit bonus or no-deposit bonus can be claimed once per person, household, family, residential address, email address, credit card number, IP address, device or shared computer environment (please note that if you are using a shared computer, such as in the workplace, public library or Internet cafe, only one use per computer and/or IP address will be eligible to receive the bonus, prize, cashback etc). Winnings will be paid out in such cases where Energy decides that one or more bonuses were claimed as a result of genuine error or connectivity issue that seems incidental and is not being considered as fraudulent.
16. The CLIENT upholds not to abuse the ability of opening accounts in order to benefit from bonus credits and other promotional offers that Energy may offer. Energy has a zero-tolerance policy towards bonus abuse, fraud, taking unfair advantage of the service and/or other suspicious activity, and reserves the right to block and remove bonuses as well as any associated winnings from accounts deemed suspect of being involved in such activities or behaviours. (Links with access to promotions will be restricted or removed from such accounts) NOTE that in such circumstances, Energy shall be under no obligation to refund any funds that may be on the standing balance, other than the originally deposited amounts.
17. ‘Bonus Abuse’ is defined as, but is not limited to, any one of the following types of activity:
    1. The use of VPN, proxy or other services and techniques, for the purposes of deliberately obscuring, hiding or changing IP addresses in order to fraudulently take advantage of promotional offers;
    2. Whether known or unknown to us, taking advantage of any software or system bug, loophole, fault, error, or failure including, but not limited to, in respect to any game provided;
    3. Using multiple accounts to claim a bonus or any other promotional offer more than once;
    4. Working in a syndicate with other players to abuse promotions, deliberately cheat or other exploitative behaviour;
18. Energy's management reserves the right to deny or limit the bonus and offers to any customer, in circumstances that include, but are not limited to: problem gambling, Bonus Abuse and any other technical exploitation of the system.
19. Energy reserves the right to review transaction records for any reason that may be required, as per our license obligations. If, as the result of such a review, it is concluded that an individual customer or a group of customers are practising strategies which Energy deem to be collusion, unlawful or improper activity, or fraudulent practice, Energy reserves the right to revoke the entitlement of such customers to enter the Promotion and will void any related prize, free bet, bonus or other award. Therefore, please note that in certain cases some of our promotions may not always be visible or available to all CLIENTS. If for any reason mentioned above the CLIENT is unable to view the promotion content, this will subsequently mean that his/her participation in such promotion is restricted.
20. The above conditions are additional to the General Terms and Conditions of Energy. Energy reserves the right to change the Standard Bonus Terms and Conditions and/or discontinue or withdraw any promotion, due to unforeseen circumstances (e.g. force majeure, connectivity issues, changes in law). Energy will strive to give as advanced prior notice as possible to players in such events. If you find any addendum unacceptable, you should cease using the site, participating in the promotion and/or close your account. Continuation of use after the date on which the changes to the terms come into effect, will be deemed as acceptance of the updated terms.
21. Should you find Energy's decision unsatisfactory, you can seek an alternate dispute arbitration, whose decision will be deemed final.
22. In case of any discrepancy between the Terms & Conditions specified in any given promotional campaign and those in Standard Bonus Terms and Conditions, the former shall prevail.
23. These Terms and Conditions may be published in a number of languages for information purposes and ease of access by players. In case of any discrepancy between a non-English version and the English version of these Terms and Conditions, the English version shall prevail.
24. General Terms & Conditions apply.