EnergyBet General T&C - Changelog

(II) Date of birth. You assure Energy that you are over 18 years of age. No person under 18 years of age may be registered as a player; it is a criminal offence to gamble underage. If despite the checks put in place by Energy, a minor manages to make use of gambling services, any winnings shall be retained by Energy, while any money wagered shall be returned.

(II) Date of birth. You assure Energy that you are over 18 years of age or the minimum age as set in law for participation in the corresponding country. No person under 18 years of age may be registered as a player; it is a criminal offence to gamble underage. If despite the checks put in place by Energy, a minor manages to make use of gambling services, any winnings shall be retained by Energy, while any money wagered shall be returned.

b. A request for withdrawal cannot be made while the user is involved in a gaming session.

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"Internet Site", "Website" or "Site" shall mean the Internet Websites www.energycasino.com, www.energybet.com and all other sites connected to it and accessible through links or other access paths.

"Internet site", "website" or "site" means the internet websites, www.energycasino.com and www.energybet.com, and all other sites connected to them and accessible through links.

"Regulatory Authority" is the Malta Gaming Authority (MGA) (Suite 1, Level 3, TG Complex, Brewery Street, Mriehel, Birkirkara BKR 3000, Malta, http://www.mga.org.mt), which is the main regulator of remote gaming operations.

"Regulatory Authority" is the Malta Gaming Authority (MGA) Building SCM 02-03, Level 4, SmartCity Malta, Ricasoli SCM1001, Malta (http://www.mga.org.mt), which is the regulator of remote gaming operations.

"Fun Games" or "Games for fun" mean Games as defined in this Agreement but that are offered for limited gameplay in a special Game mode which does not involve payment from the Player to the Operator. The sole purpose of this mode (games for fun) is to offer the possibility for the Player ("Test Player") to try out the Games offered before staking real money.

"Demo games" or "games for fun" mean games as defined in this agreement that are offered for limited gameplay in a special game mode which does not involve payment from the user to the operator. The sole purpose of this mode (games for fun) is to offer the possibility for the user ("test player") to try out the games offered before staking real money.

l. Energy may amend the terms of this Agreement from time to time by posting the amended terms on the SITE. The CLIENT is responsible for checking whether the Agreement is amended. Any amendment shall come into force as of the day it was published on the SITE. By continuing to use the Internet Site, the Service or the Software offered by Energy, the CLIENT agrees to be bound by the T&Cs of this Agreement as well as by the latest modifications to it. If the CLIENT does not agree to be bound by the changes to the terms and conditions of this Agreement, the CLIENT must not use or access our Services, and inform us in writing immediately.

l. Energy may revise the terms of this agreement from time to time by posting the amended terms on the website. In case of modification to these terms and conditions, on logging into his/her account with Energy, the user will be informed by a pop-up box that the terms and conditions have been updated. The user will be requested to agree with the updated terms and conditions before they continue to use the service. If the user does not agree to be bound by the changes to the terms and conditions of this agreement, the user account will be closed.

(II) date of Birth. The CLIENT assures Energy that he/she is over 18 years of age. No person under 18 years of age may be registered as a player and any funds deposited or any money won by any such person shall be forfeited to the Regulatory Authority. We reserve the right to verify your date of birth supplied at the registration stage before you are allowed to:

(II) Date of birth. You assure Energy that you are over 18 years of age. No person under 18 years of age may be registered as a player; it is a criminal offence to gamble underage. If despite the checks put in place by Energy, a minor manages to make use of gambling services, any winnings shall be retained by Energy, while any money wagered shall be returned.

(III) the customer’s place of residence. Please note that the CLIENT may be asked to prove his/her place of residence by providing proof of identity such as copy of identity card, passport or driving license and/or utility bill;

(III) the customer’s place of residence. Please note that the CLIENT may be asked to prove his/her place of residence by providing proof of identity: a copy Passport or Driving License and/or utility bill;

d. In the event that Energy has reason to believe that the information given is inaccurate, We are entitled to suspend or terminate User’s account and retain any winnings.

d. If your address and country of residence no longer correspond to the location you indicated when registering your account, and you now fall under another legal jurisdiction, you must close your account and register again with the new address.
e. If during user verification it becomes apparent that the information provided by you is false or inaccurate, Energy is entitled to suspend or terminate your account and retain any winnings including cases that involve self-excluded accounts.

d. Live Casino games can be played for real money only. Bonus Money cannot be used. The operator prohibits to place bets explicitly and/or persistently with money and/or bonus money, with chances of winning equal or more than 70% (sure bet). The operator reserves the right to block the Player´s account and prevent and/or withhold any winnings or payout obtained by the violation of these rules of the platform and/or by other violations of the terms and conditions.

d. Live Casino games can be played for real money only. Bonus Money cannot be used. The operator prohibits placing bets explicitly and/or persistently with money and/or bonus money, where the chances of winning equal or more than 70% (sure bet). The operator reserves the right to block the player’s account and to prevent and/or withhold any winnings or payout obtained by the violation of the platform’s rules and/or by any other violations of the terms and conditions.

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e. Games provided by Evolution Gaming are not available for players residing in: Manitoba, British Columbia and Quebec.

16. DEPOSITS
b. Energy reserves the right to impose certain conditions on the use of particular payment methods. Energy has also the right to change the payment methods available without giving notice.

15. DEPOSITS
b. Energy reserves the right to impose certain conditions on the use of particular payment methods, in such cases, but not limited to; if enforced by payment providers requirements, or regulatory requirements in connection with the Player Protection Directive of the license, or if connected to the suspicious activity of a particular player. Energy also has the right to change the payment methods available, but only if such payment method is discontinued by the legal contract binding Energy and the 3rd party payment provider in question.

e. Energy reserves the right to request further information and documentation regarding CLIENT'S age, identity and place of residence following any deposits or prior to any withdrawals, in particular prior to first withdrawal, in order to prove CLIENT'S identity before we release funds. We also reserve the right to request such information and documentation about any person who affects a deposit on CLIENT'S Account. Such information and documentation (as Driving Licence, Government issued ID, and Passport, utility bill, Bank/Credit card Statement) will enable us to check that the personal data given during registration corresponds to data on the document. In the event of diverging data, we reserve the right to cancel the bets along with the payment of the account balance, unless the CLIENT can demonstrate entitlement to the balance by some other means. Energy reserves the right to request an image of both sides of the debit/credit card used to deposit as supporting evidence in case a deposit comes from a non 3D secure scheme (additional fraud prevention system processing) or if a customer is processing large or multiple transactions. In order to reflect the best security practices, the CLIENT will always be asked to hide the CVV number and wipe out certain card numbers. In small number of cases we might require additional proof of residence or transaction in PDF format.

e. Due to regulatory requirements in relation to AML/CFT, we reserve the right to verify the identity and also request further verification of the source and origin of your funds, if the total accumulation of your deposits equals or exceeds €2000 or equivalent in other currency. The above mentioned €2000 value is calculated on a daily basis, taking into account all deposits effected by you since the establishment of the business relationship OR based on the total deposit amount over the course of 180 days.
f. The following documentation shall be accepted to confirm the user’s identity (Driving Licence, Passport or EEA/EU member state identity card). Please be advised that all mentioned documents must be valid. To confirm the user’s place of residence (proof of address - POA), Energy shall accept either a utility bill (gas, electric, satellite television, landline phone bill), (mobile bill will not be accepted) or bank statements issued within the last three months. Such personal information enables Energy to verify that the data given during registration corresponds with data on the documentation.
g. Energy reserves the right to request an image of both sides of the debit/credit card used to deposit as supporting evidence in case a deposit comes from a non-3D secure scheme (additional fraud prevention system processing) or if a user is processing large or multiple transactions. In order to reflect the best security practices, you will always be asked to hide the CVV number and wipe out certain card numbers.

15. WITHDRAWALS
b. Energy's finance department handles all withdrawal requests. Energy reserves the right to verify the account holder's eligibility for any requests and, in case of doubt, refuse to process the withdrawal, leading to the return of the funds back to the player's account. Valid documents issued by government (Passport, Driving Licence) must be submitted in order to process a withdrawal. No withdrawals for the cumulative amount of €2,000 and over will be processed, unless such documentation has been submitted by the player and verified by Energy’s finance department. However, Energy reserves the right to verify the User’s identity, age, address and location at any time before processing any amount of requested withdrawal.

16. WITHDRAWALS
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a. All licence providers based in Europe are subject to the EU forth AML Directive, which requires all entities dealing with financial transactions to verify the legitimacy of funds being used to gamble.

a. All licence providers based in Europe are subject to the EU AML Directive, which requires all entities dealing with financial transactions to verify the legitimacy of funds being used to gamble.

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By entering into a competition, the user may be asked for consent for their username, name and initials being displayed on Energy's site(s), on selected social media (Twitter or Facebook) posts and publication in case of winning.
Please note that this consent might be withdrawn at any time. However, withdrawal of said consent will not invalidate any previously agreed upon processing.

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Before and during the user's use of Services, it will be necessary for Energy to collect and process the user's personal data. All information pertaining to how Energy collects, processes, secures and shares personal data can be found in the Energy Privacy Policy.

25. RESPONSIBLE GAMING
j. Gambling whilst under the age of 18 is a criminal offense and we take our responsibilities to prevent access for those under the age of 18 very seriously. Manual age verification checks are carried out and whilst we aim to make the process as seamless and unobtrusive as possible it may be that further information will have to be obtained directly from the CLIENT. For CLIENTS aged 18-21 we require proof-of-age documentation to be provided before any withdrawal can be made.

26. RESPONSIBLE GAMING
a. Gambling while under the age of 18 is a criminal offence, and we take our responsibilities to prevent access for those under the age of 18 very seriously. Energy reserves the right to request proof of age documentation from any user at any time and any winnings will be confiscated if on completion of age verification the customer is shown to be underage.

Self-exclusion enables a CLIENT to request that we block them from using our services. Self-exclusion can vary in length from 24h to indefinite (International - Malta Gaming Authority).

d. Self-exclusion enables a CLIENT to suspend themselves from using our services.
We have the following effective periods available for self-exclusion:
(a) 24 hours
(b) Three days
(c) One week
(d) 30 days
(e) indefinite period
In order to exclude for an indefinite period, the user will be requested to contact us directly.

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h. A written request must be submitted to customer support, should a customer wish to cancel a self-exclusion or reopen their account. Please be advised that Energy reserves the right to keep accounts closed or deny a reopening request, in order to maintain the safety of a player, as per the decision made by our Responsible Gaming Department.

e. (XIV) -

e. (XIV) Match-fixing:
• In case of possible interference in the match result and the formation of the evaluation of the game (including cases of suspicion in match-fixing), Energy reserves the right to suspend the payments of the winnings or to cancel the bets on this match, as well as hand over the information on relevant side to the appropriate authorities for further investigation and prevention of similar incidents.
• Energy reserves the right to suspend the payment of the winnings and make a return on the stakes to the event, if there are solid grounds to believe this match was negotiable. Such grounds may be based on the size, number and nature of the bets made by one or all of the possible methods of betting.
The decision of the governing bodies of relevant federations and regulatory bodies are also taken into account. In such cases, Energy reserves the right to hand over the information on related party to the governing bodies for further investigation and preventing similar incidents.

c. The CLIENT guarantees at all times not to be a resident of the "Excluded Countries" like: Australia, Belgium, Curacao, Czech Republic, Democratic People's Republic of Korea, Denmark, Estonia, Ethiopia, France, Hong Kong, Iran, Iraq, Ireland, Israel, Italy, Latvia, Lithuania, Pakistan, Romania, Serbia, Slovakia, Spain, Sri Lanka, Sweden, Switzerland, Syria, Trinidad & Tobago, Turkey, Tunisia, United States, Yemen and/or restricted by limited legal capacity.

c. The CLIENT guarantees at all times not to be a resident of the "Excluded Countries" like: Australia, Belgium, Curacao, Czech Republic, Democratic People's Republic of Korea, Denmark, Estonia, Ethiopia, France, Hong Kong, Iran, Iraq, Israel, Italy, Latvia, Lithuania, Pakistan, Romania, Serbia, Slovakia, Spain, Sri Lanka, Sweden, Switzerland, Syria, Trinidad & Tobago, Turkey, Tunisia, United States, Yemen and/or restricted by limited legal capacity.

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NEW POINT TO BE ADDED
e. Registering with Energy I acknowledge that sports betting is unavailable for customers residing in Germany.

(II) date of Birth. The CLIENT assures EnergyCasino that he/she is over 18 years of age. No person under 18 years of age may be registered as a player and any funds deposited or any money won by any such person shall be forfeited to the Regulatory Authority.

(II) date of Birth. The CLIENT assures Energy that he/she is over 18 years of age. No person under 18 years of age may be registered as a player and any funds deposited or any money won by any such person shall be forfeited to the Regulatory Authority. We reserve the right to verify your date of birth supplied at the registration stage before you are allowed to:

• Deposit funds into an account;
• Access any free-to-play games/fun games;
• And gamble with your own money or Energy bonus.